Julianne West started her career with Optical Dynamics Corporation in 1999 at the launch of the Q-2100 Digital Lens System. As Client Care Manager, she was privileged to welcome the very first Q customers to the Optical Dynamics family and helped build a company culture committed to exemplary customer support. During her time in this position, Julianne worked to develop long lasting relationships with clients while providing the foundation necessary for continued success with the technology. Even now, 14-years later, she looks forward to seeing customers who have been part of their user family since the beginning and enjoys welcoming new faces to their team.
As the sale of the technology grew and expanded to international markets, Julianne was promoted to International Sales Coordinator overseeing client relations across the globe. An exciting time for the company and her personally, Optical Dynamics expanded equipment sales into over 30 countries and developed distributorships that remain in place today. It has been an ongoing pleasure for Julianne to represent Optical Dynamics at trade shows in the US and abroad including MIDO, SILMO, ICEE and most recently at Abiooptica in Brazil and IAPO in the Philippines. In this position she enjoyed meeting the unique needs of an international client base and counts many of them as friends, even planning on spending a week on holiday with their South African distributor this coming October.
With the launch of the nanoCLEAR AR unit in 2005, Julianne was promoted to Director of Sales Administration and expanded duties to include marketing and social media development. Managing the placement of trade ads, trade show attendance and website upgrades during a new product launch was a rewarding experience. Social media expansion has been a recent goal with the addition of the Optical Dynamics’ blog and Q-2100 Technician’s club. Julianne’s favorite part of managing the blog is the posting of customer stories every month. This fun and informative section is a way for existing clients to share their thoughts on the technology and help new clients in their decision making process. Also check out the addition of new professional videos to the Optical Dynamics and Vision Dynamics Lab websites.
Julianne looks forward to continued professional growth for herself and the company.
Posted on 9/2/2014 at 8:00:00 PM