http://www.opticaldynamics.com/blog/rss/feedsOptical Dynamics, a division of Vision Dynamics, LLC, is an innovative research and manufacturing company focusing on optical related products that create business solutions for optical professionals.Wed, 29 Apr 2026 02:52:02 -0700http://www.opticaldynamics.com/blog/post/vision-dynamics-named-top-20-lab-in-2015http://www.opticaldynamics.com/blog/post/vision-dynamics-named-top-20-lab-in-2015 Thu, 08 Oct 2015 00:00:00 -0700http://www.opticaldynamics.com/blog/post/vision-dynamics-sponsors-wings-of-hope-golf-tournamenthttp://www.opticaldynamics.com/blog/post/vision-dynamics-sponsors-wings-of-hope-golf-tournament Vision Dynamics is pleased to participate in the Wings of Hope Golf Tournament. The Tournament is presented by the United Healthcare Children’s Foundation and is an annual fundraising event. This year’s tournament will be held at the Manor Country Club in Rockville, MD Monday October 5th, 2015. Mike Yager will be representing the company in the event. Wish him luck! The UnitedHealthcare Children’s foundation was incorporate in 1999 to improve the lives of children who need financial assistance to cover medical treatment. In 2006, the UnitedHealthcare Children’s foundation was expanded to a11 50 states. In 2014 UHCCF provided medical grants to 1,366 children worth an estimated $4.1 million. Thu, 01 Oct 2015 00:00:00 -0700http://www.opticaldynamics.com/blog/post/create-a-highefficeincy-practicehttp://www.opticaldynamics.com/blog/post/create-a-highefficeincy-practice In an article in Optometric Management, the editor offers six tips to maximize your patient flow and increase profitability. Tip 1: When it comes to administration think “e”. By allowing your patients to schedule appointments and fill out patient forms online, you can free up to 45-minutes a day for your employees and free up time for your patients as well. Tip 2: Utilize high-tech equipment. The use of high-tech equipment in both diagnostics and production is key to increasing practice profitability. <end article> With the Q-2100 Digital Lens System you can produce free form quality lenses at a fraction of the time and cost as with traditional labs. Dispensing lenses with just-in-time delivery will be noticed by your customers and they will return with repeat business. Everyone wants things quickly and efficiently and this in-office technology allows you meet the expectations of the consumer. <begin article> Tip 3: Delegate. Don’t try to be the keeper of all the knowledge. Share information and give your employees the opportunity to grown and expand their abilities in the work place. Tip 4: Provide staff training. Do multiple people know how do do the same job? If not, they should! Cross train your staff in dispensing, lens production and administrative tasks. By cross training your team you will operate at peak efficiency. Tip 5: Schedule weekly staff meetings. Industry leading consultant Dr. Richard Kattouf recommends you schedule weekly staff meetings at which discussions on how to refine individual responsibilities are discussed to maintain efficiency and enthusiasm. Tip 6: Value your time and your patient’s. Time is important to everyone. By focusing on efficiency creating choices, you will see an improvement in the time you and your patients spend at the business. Your family will appreciate it and so will your customers. Tue, 29 Sep 2015 00:00:00 -0700http://www.opticaldynamics.com/blog/post/creating-a-welcoming-environmenthttp://www.opticaldynamics.com/blog/post/creating-a-welcoming-environment Karlen McLean, Eyecare Business, May 2015 Creating a welcoming environment starts and ends with friendly communication HELLO “Greetings should be upbeat, cheerful, and every customer should be greeted with a smile,” says Brandi Kay, director of stores for Harvey & Lewis Opticians, with nine locations around Hartford, CT. The practice utilizes several opening statements, including: Welcome in! What can we do for you today? and Welcome to Harvey & Lewis! How can we help you? “If it’s a retuHello and Goodbyerning customer, we use the customer’s name,” Kay says. Whatever greeting you use, use it quickly when a new person enters. “No one should be in the store for more than a minute without being acknowledged, no matter how busy we are,” says Kevin Loughlin, RDO, of Visual Eyes in Boston. Susan Smith, LDO, with Visual Specialists of Longwood, located in Winter Park, FL, has a policy: “Immediately upon their entering into the optical area, patients are acknowledged, especially if they have to wait.” GOODBYE While there are many variations to a close, the finale should be customized to the client and the reason they are there. “Thank you for coming in Mr. Jones! I look forward to seeing you when you come back to pick up your glasses (or contacts),” Kay says. For returning clients, she uses: “It was great to see you again; thank you for your business!” Focusing on the person is a good endnote. “We guide them toward frames that look good, fit well, and are suitable for their Rx,” says Lori Epstein, owner of Visual Eyes in Boston. “If we do this well, there’s no need for a strong closing statement, because the patient has gained confidence in our knowledge and is assured that we’re interested in what’s best for them.” Provide a note of positive reinforcement before patients depart. “We reassure them that they’ve made a good choice and will be happy with their new glasses,” adds Loughlin. “We repeat this reassurance on the day they pick up their new eyewear.”Thu, 24 Sep 2015 00:00:00 -0700http://www.opticaldynamics.com/blog/post/past-president-of-optometry-association-of-louisiana-adds-digital-lens-technology-to-practice-for-patient-retentionhttp://www.opticaldynamics.com/blog/post/past-president-of-optometry-association-of-louisiana-adds-digital-lens-technology-to-practice-for-patient-retention Dr. Michael Haynes, an optometrist based on Monroe, Louisiana, and in practice for 30 years, believes in in-house lens production, particularly in today’s economy and trends in optical care. “We started with a lens molding process because we could see the savings in the production costs, particularly in the category of progressive lenses. We like to have it in office to avoid prescriptions from walking out the door,” Dr. Haynes pointed out. He is working to build his volume but shares, “there is a value even at a starter volume—patients who want same day service will use us, and return. There are three 1-hour places in our town in North Central Louisiana. Every optometrist has competition today. We have seen the number of optometrists rise from 9 to 30 doctors over the years, and when you consider that we lost population based on Hurricane Katrina, this means serious competition.” “We listen to our patients, and they expect a thinner, lighter lens,” he added. He is excited about the potential of ultraSUN and sunSMART II products in his market. “We pride ourselves on convenience and a competitive advantage by using Optical Dynamics products. The system is easy to train technicians on. They are up and running in less than a day,” Dr. Haynes pointed out. “This is a technology that is easy to use and even one of my daughters interned here and was happy to be a technician before she was wrapped up in college,” he said. Dr. Haynes, past president: Optometry Association of Louisiana, expects his patients to evaluate the service and lenses after delivery. He suggests that after a visit, a patient will evaluate the experience on areas on time, money, thoroughness, questions answered and product delivered on time and on budget. Given these factors, Optical Dynamics in-house lens production makes the grade and is a retention plan for happy patients and their families.Tue, 22 Sep 2015 00:00:00 -0700http://www.opticaldynamics.com/blog/post/tips-for-selling-multiple-pairhttp://www.opticaldynamics.com/blog/post/tips-for-selling-multiple-pairIt should be every associate’s goal to present the multiple pair option to all patients. In an article posted on theopticalvisionsite.com, tips were shared to help achieve this goal. Step One Sit with the patient and start a conversation about their Rx requirements. Ask questions about the patient, their needs and lifestyle. You might find they need a second pair for: 1. Occupational or computer glasses2. Photochromics for an active outdoor life style3. Performance pair for outdoor activities4. Sunglasses for driving Step Two People in sunglassesAlways bring up multiple pair options. Never prejudge the patient. Always inform of all products available. Step Three Always position eyewear as more than just for vision correction. Eyeglasses are a fashion accessory that reflect your style and image. Eyewear enhances your appearance just like a nice pair of shoes, purse or other fun fashion accessories. Step Four Always point out the importance of specialty eyewear for sun, sports, safety, as well as performance options. Step Five Don’t forget to share multiple pair pricing packages. Point out any 2nd pair or lens packaging options or discounts available. Utilize the above steps and you will be sure to sell that second pair!Thu, 17 Sep 2015 00:00:00 -0700http://www.opticaldynamics.com/blog/post/optical-dynamics--vision-dynamics-lab-to-attend-vision-expo-westhttp://www.opticaldynamics.com/blog/post/optical-dynamics--vision-dynamics-lab-to-attend-vision-expo-west Representatives from Optical Dynamics and Vision Dynamics Laboratory are pleased to attend this year’s Vision Expo West Thursday September 17th through Saturday September 19th. Although not exhibiting at the show, representatives will be available for onsite appointments should you wish to meet and discuss our Digital Lens Technology and/or Lab Services. Attendees will include: John Dippold, President Optical Dynamics ext. 285 Michael Yager, VP Sales Optical Dynamics ext. 291 Eric Lindquist, Account Manager – elindquist@visdynlab.com Julianne West, Director of Sales Admin & Mkt ext. 253 For appointments, please call 800-797-2743 Exhibit hours for the event are as follows: Thursday, September 17th 9:30am – 6:00pm Friday, September 18th 9:30am – 6:00pm Saturday, September 19th 9:30am – 5:00pm We look forward to meeting with you at this year’s event! Mon, 14 Sep 2015 00:00:00 -0700http://www.opticaldynamics.com/blog/post/replacing-the-strobe-in-your-nanoclear-ar-unithttp://www.opticaldynamics.com/blog/post/replacing-the-strobe-in-your-nanoclear-ar-unitClick on link for video footage on how to replace the strobe in your nanoCLEAR AR unit. Thu, 10 Sep 2015 00:00:00 -0700http://www.opticaldynamics.com/blog/post/enjoy-your-holidayhttp://www.opticaldynamics.com/blog/post/enjoy-your-holiday Mon, 07 Sep 2015 00:00:00 -0700http://www.opticaldynamics.com/blog/post/bascom-palmer-opens-4th-location-with-q2100-technologyhttp://www.opticaldynamics.com/blog/post/bascom-palmer-opens-4th-location-with-q2100-technologyOptical Dynamics is pleased to congratulate Bascom Palmer Eye Institute on the opening of their newest location. All Bascom Palmer locations utilize the Q-2100 Digital Lens System with nanoCLEAR AR in their retail locations. Bascom Palmer Eye Institute Opens New Eye Center in Naples, Florida Monday, July 13, 2015 12:24 AM NAPLES, Fla.—Earlier this week, on Monday, June 29, 2015, the Bascom Palmer Eye Institute opened a new eye center here, moving to a new 20,000-square-foot facility with more than six times the clinical space of its previous location. Founded in 1962, Bascom Palmer Eye Institute is the department of ophthalmology of the University of Miami Miller School of Medicine, part of UHealth, the University of Miami Health System. Eleven years ago, Bascom Palmer opened the only university-based eyecare center in southwest Florida. The practice, opened primarily to diagnose and treat retinal and macular diseases, operated in a leased, 3,000-square foot office in Naples Community Hospital’s NCH Medical Plaza. The new building has 22 examination rooms and is LEED certified for its energy efficiency and environmental design. “This $25 million state-of-the-art eyecare facility reaffirms Bascom Palmer’s long-standing commitment to deliver the highest level of ophthalmic care, research and education to our patients in Collier County,” said Eduardo C. Alfonso, MD, chairman of Bascom Palmer Eye Institute. A large portion of the building has been funded through the generosity of foundations or families living in the Naples community. “While Bascom Palmer’s success is often focused on the achievements of our physicians and scientists, these accomplishments would not be possible without the help of our donors who support the Institute’s sight-saving mission,” Alfonso added. The Institute treats more than 250,000 patients with nearly every ophthalmic condition and performs more than 12,000 surgeries annually. Bascom Palmer has patient care facilities in Miami, Palm Beach Gardens, Naples, and Plantation, Florida. Wed, 02 Sep 2015 00:00:00 -0700