In the July issue of Optometric Management, Author Jay Binkowitz shares a recipe for Success:
1.Create curbside appeal
Signage
Storefront
Display window
2. Update your space
Wall color
Lighting
Furniture
Displays
3. Extend a warm welcome
Do you customers receive a friendly welcome from someone who anticipates and appreciates their visit?
4. Dress the part
Scrubs at the office are quickly becoming a thing of the past
5. Flip the script
Flip from a patient-consumer experience to a consumer- patient experience
Posted on 05/28/2015 at 12:00 AM